Shipping Information

Thank you for choosing Pure Diligence for your fitness needs. Below you will find important information regarding our shipping policies for orders within the United Kingdom:

Shipping Destinations:

We proudly offer shipping both within the United Kingdom and internationally. Whether you’re located in the UK or abroad, we’re committed to delivering our quality products to your doorstep.

Shipping Methods:

We offer standard shipping for all orders within the UK. Orders are typically processed and dispatched within 2 business days of receiving payment. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information, allowing you to track the delivery status of your package.

Shipping Costs:

Shipping costs are calculated based on the weight of your order and your delivery address. The shipping cost will be displayed at checkout before you complete your purchase.

Delivery Timeframes:

Delivery times vary depending on your location within the UK and the shipping method selected. Generally, standard shipping takes approximately 2 business days for delivery once the order has been dispatched. Please note that delivery times may be longer during peak seasons or due to unforeseen circumstances such as inclement weather or public holidays.

Order Tracking:

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery on the courier’s website.

Order Status:

You can check the status of your order by logging into your Pure Diligence account and navigating to the “Order History” section. Alternatively, you can contact our customer service team at purediligence_enquiries@outlook.com for assistance with tracking your order.

Delivery Issues:

If you encounter any issues with the delivery of your order, such as delayed delivery or lost packages, please contact our customer service team immediately at purediligence_enquiries@outlook.com so that we can assist you in resolving the issue.

Contact Us:

If you have any questions or concerns regarding our shipping policies or need further assistance, please don’t hesitate to contact our customer service team at purediligence_enquiries@outlook.com. We are here to help and ensure that your shopping experience with Pure Diligence is smooth and enjoyable.